Matrix Requirements Pricing and Terms
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ALM and QMS Solutions

Essential
MatrixALM
All a small team needs to create the technical documentation for certifications
$470 /month
3 users included
Team
MatrixALM
Allows ambitious teams to organize an efficient workflow for creating the documentation
$700 /month
3 users included
Company
MatrixALM + MatrixQMS
Supplements ALM functionality with a full eQMS system for all regulatory and quality needs
$1050 /month
3 users included
Enterprise
Tailored
Made for bigger companies with local hosting and other corporate tools connection capabilities
Starting from
$2500 /month
20 users included
Product(s)
MatrixALM MatrixALM MatrixALM + MatrixQMS Tailored
Description
All a small team needs to create the technical documentation for certifications Allows ambitious teams to organize an efficient workflow for creating the documentation Supports the whole company with a fully paperless quality system with e-signatures Made for bigger companies with local hosting and other corporate tools connection capabilities
Price
$470/month $700/month $1050/month starting from $2140/month
Users included
3 3 3 20
Requirement and test management [?]
       
Fully integrated risk management [?]
       
DHF-ready traceability [?]
       
Off-the-shelf project templates [?]
       
Advanced configuration options [?]
       
Flexible documentation generation with electronic signatures [?]
       
Review workflow [?]
$150/month      
Variants and labels [?]
$150/month      
Merging/branching [?]
$325/month $325/month  
Quality management system [?]
  Optional
CAPA and complaint management [?]
  Optional
Intranet [?]
Optional
Large Team Support [?]
 
Features in detail...
Support and Training
Support [?]
free free free free
Configuration of your project setup [?]
       
Product Training [?]
free free free free
Regulatory trainings (13485, 62304, ...) [?]
on demand on demand on demand on demand
Fully transparent [?]
       
Core functions
Full History records [?]
       
Integration with external issue tracking systems/ Link to Jira, Github,... [?]
       
Full REST API [?]
       
PDF generator [?]
       
Max number of projects [?]
Unlimited Unlimited Unlimited Unlimited
Max number of RW users [?]
10 20 20 Unlimited
Read-only users [?]
$13 / month $13 / month $13 / month Free
Read and write users [?]
$65 / month $65 / month $65 / month Volume pricing
Import and Export Support (Word/Excel...) [?]
Free Free Free Free
Notifications [?]
       
Ability to sign external documents [?]
       
Quality
Tool validation package [?]
       
DHF and TF Management [?]
       
Change control [?]
       
Template for ISO 13485 processes [?]
  Optional
Quality Manual Generation [?]
  Optional
Human Resources Records [?]
  Optional
Integrated Gap Analysis Tool [?]
  Optional
Security
IEC/ISO 27001:2013 certified [?]
       
Instance replication [?]
     
Intranet [?]
Optional
Advanced
Group Management Module [?]
$150/month    
Single Sign-On [?]
$200/month $200/month $200/month  
Agile Sync Module [?]
$150/month $150/month Optional
User Access Limitation Module [?]
 
Translation Module [?]
$260 (1M char./month) $260 (1M char./month) Optional
Custom email service [?]
 
Custom server add-ons [?]
 

FAQs

How much do extra users cost?

Any additional user with write access is $65 per month. Read only users which can browse the projects and sign documents are $13/month (free for Enterprise).

Can a read-only user sign documents?

The read-only users can indeed electronically sign documents (compliant with FDA 21 CFR part 11).

How can I get started?

If you think Matrix will help you, subscribe to a webinar or contact us for a personalized demo. You can also, before or after the demo, create your own sandboxed environment to get a feeling how it works. No credit card information is needed, only your professional email. During the evaluation we help you to configure the system so that it matches your needs. Once you are convinced, send us an email and we'll take it from there.

Can I install Matrix on my local server?

The intranet possibility is only available with the enterprise pack, together with all options for minimum 20 users on yearly payment.

How does the license fee work?

Each month you'll be charged for the number of Read/write users you have during the invoiced month. If you add some testers for example, the invoice will reflect accordingly.

Is there special conditions for Startups?

Money shouldn't intefere with the decision of starting your QMS and documenting all your design as early as possible: we offer a rebate of 50% for the first year of Matrix usage and 25% the second year. Conditions for startups are: companies before product realization, with funding up to $1M.

Is the support part of the license fee?

Yes, initial configuration support, email, live chat or online support are free. Dedicated development or QA/RA consultancy work can be done and will be charged per agreement.

How can we assure the security of the data in the cloud?

We're certified ISO27001, encrypted backups are generated each hour and sent to three different servers from 3 different hosting providers.

As non-profit, NGO or educational institution, can I a get specific plan?

We are supporting such type of institutions with attractive plans, ask us for more information.

Which are the standards supported by Matrix?

Any standard can easily be integrated into MatrixQMS so that a gap analysis with internal processes can be executed or into MatrixALM to enter some Regulatory Requirements as Design input.

Can I pay via wire transfer?

Credit card payment with automatic renewal is the default. Wire transfers are accepted only with yearly payments.

How can I get a proposal?

You can just send an information email to our support or use the form on this page to request a proposal. We need the following information: the configuration (MatrixALM only or MatrixALM + MatrixQMS), the options you would be interested in and the number of Read and Write users you would start with.

How can I subscribe?

You can just send an information email to our support or use the form on this page to start a subscription. Once we have all the information we need, we will send you an invoice with a link to a payement site. At this point we will also move your test instance to a permanent site.

What is Platinum support ?

The platinum package is a support package which goes beyond normal application support.
We can help you with the content of your QMS or ALM projects, import and converting data, performing internal audits, write custom scripts or train new users to get them started quickly with Matrix, etc.. The hours are counted as we go.
Here are the conditions:
  • You've priority on the classical support line(s)
  • 5 Hours of dedicated support per month, e.g.for training of new staff / custom development / api sup-port / internal audits …
  • The hours can be accumulated (rollover up to 6 months)
  • The hours can be used in advance until the end of the package. If more hours are used then remain, the package will be extended automatically to cover the hours
  • The hours are logged (live) in a shared google sheet
  • The subscription is at least one year afterwards monthly
  • It is possible to get multiple platinum packages to have more than 5h/ month

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